Due to the unprecedented number of cancelled cruises because of COVID-19, all cancellation requests will be placed in a queue and be processed in the order that they were received one the pandemic situation begins to return to normal and the cruise ships begin sailing again. Unfortunately, we do now know when this will be. Cruise restarts have already been pushed back 4 times. We will post an announcement here and on Facebook when we are able to resume processing. We hope everyone can understand that we are not doing this by choice.
We are offering reservation transfers at no additional charge to any date within the next 2 years. Please submit transfer requests via the CONTACT US link below. Please provide the name on the reservation, the original and new departure dates and the ship name if that is also changing. We thank all of our valued customers for their patience and understanding during this very trying time.